Last Updated: 6 August 2026

Welcome to Golden Triangle Journey ("Company", "we", "our", or "us"). These Terms & Conditions govern your use of our website and the travel services we provide. By accessing our website, requesting a quotation, making a booking, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Our goal is to provide transparent, reliable, and memorable travel experiences across India while ensuring fairness for both our guests and our company. Please read these Terms carefully before confirming your booking.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website or booking our services.

1. Company Information

Golden Triangle Journey is a private travel company specializing in customized and private travel experiences across India, including Golden Triangle Tours, heritage tours, cultural experiences, luxury holidays, food tours, same-day excursions, and tailor-made travel packages.

Company Details

Business Name
Golden Triangle Journey

Business Address
Shivam Apartment, Gali No. 3
Sadh Nagar, Palam
New Delhi – 110045
India

Website
https://goldentrianglejourney.com

Email
hello@goldentrianglejourney.com

Phone
+91 9990170742

Unless otherwise stated, all bookings, quotations, communications, and agreements are made directly with Golden Triangle Journey.

2. Acceptance of Terms

By using this website or making a booking with Golden Triangle Journey, you confirm that:

• You are at least 18 years of age or are making a booking under the supervision of a parent or legal guardian.

• You have the legal authority to enter into a binding agreement.

• All information provided during the booking process is true, accurate, and complete.

• You agree to comply with these Terms & Conditions, our Privacy Policy, and any additional policies applicable to your booking.

If you are booking on behalf of multiple travellers, you confirm that you have obtained their authorization to accept these Terms & Conditions on their behalf.

3. Definitions

For the purpose of these Terms & Conditions:

Company refers to Golden Triangle Journey.

Website refers to https://goldentrianglejourney.com.

Customer, Traveller, Guest, You, and Your refer to the individual or group making a booking or using our services.

Booking refers to a confirmed reservation for any tour, travel service, or itinerary provided by Golden Triangle Journey.

Tour Package refers to any itinerary, excursion, sightseeing service, transportation, accommodation, guide service, or travel experience offered by us.

Quotation refers to the proposed travel itinerary and pricing shared with the customer before booking confirmation.

Deposit refers to the advance payment required to secure a booking.

Balance Payment refers to the remaining amount payable before hotel check-in or as otherwise agreed in writing.

4. Our Services

Golden Triangle Journey provides a wide range of travel services designed for domestic and international travellers, including but not limited to:

• Private Golden Triangle Tours

• Same-Day Tours

• Multi-Day Tours

• Heritage Tours

• Cultural Experiences

• Food Tours

• Walking Tours

• Luxury Holidays

• Family Tours

• Honeymoon Packages

• Airport Transfers

• Hotel Reservations

• Private Transportation

• Professional Tour Guides

• Customized India Tour Packages

Availability of services may vary depending on season, destination, operational conditions, and local regulations.

5. Booking Process

Our booking process has been designed to ensure that every itinerary is carefully planned according to the traveller's preferences.

The standard booking process is as follows:

Step 1 – Travel Enquiry

You may contact us through:

• Website enquiry forms

• Email

• WhatsApp

• Telephone

• Social media channels

Provide your preferred destinations, travel dates, number of travellers, accommodation preferences, and any special requirements.

Step 2 – Customized Quotation

Our travel specialists will prepare a personalized itinerary that may include:

• Suggested destinations

• Hotels

• Transportation

• Sightseeing

• Activities

• Optional experiences

• Estimated pricing

• Payment schedule

Quotations remain subject to availability until your booking is confirmed.

Step 3 – Booking Confirmation

Your booking is considered confirmed only after:

• Acceptance of the final itinerary.

• Receipt of the required booking deposit.

• Written confirmation from Golden Triangle Journey.

Availability of hotels, vehicles, guides, and experiences cannot be guaranteed until the booking is confirmed.

Step 4 – Final Documentation

Once your booking has been confirmed, we will provide relevant travel documents, including where applicable:

• Booking Confirmation

• Tour Itinerary

• Hotel Details

• Pickup Information

• Emergency Contact Information

• Payment Confirmation

6. Quotations & Pricing

All quotations provided by Golden Triangle Journey are based on the information available at the time of preparation.

Prices may be affected by:

• Hotel availability

• Seasonal demand

• Government taxes

• Fuel prices

• Exchange rate fluctuations

• Entrance fee revisions

• Supplier price changes

• Transportation costs

Unless otherwise stated, quotations remain valid only for the period mentioned in the quotation.

Golden Triangle Journey reserves the right to revise quotations before booking confirmation if pricing changes occur beyond our control.

Once your booking has been confirmed and the required deposit has been received, the agreed price will generally remain unchanged except where changes are required due to government regulations, taxes, or circumstances beyond our reasonable control.

7. Deposit & Payment Terms

To secure your booking, a 25% non-refundable booking deposit (unless otherwise agreed in writing) is generally required.

The booking deposit enables us to reserve hotels, transportation, guides, and other travel services on your behalf.

The remaining balance is payable before hotel check-in unless a different payment arrangement has been agreed upon in writing.

Payments may be made using the payment methods offered by Golden Triangle Journey, including trusted payment providers such as:

• Razorpay

• PayPal

• Bank Transfer (where applicable)

A booking is not considered confirmed until the required deposit has been successfully received and acknowledged by Golden Triangle Journey.

Any bank charges, currency conversion fees, or payment gateway charges imposed by your financial institution remain the responsibility of the traveller unless otherwise stated.

Failure to make payments within the agreed timeline may result in cancellation of your booking or changes to your itinerary due to supplier availability.

8. Booking Confirmation

A booking is considered confirmed only after all of the following conditions have been met:

• Your travel itinerary has been finalized and accepted.

• The required booking deposit has been successfully received.

• Golden Triangle Journey has confirmed the availability of the requested services.

• You have received a written booking confirmation by email or another agreed communication method.

Your booking confirmation may include:

• Booking Reference Number

• Final Tour Itinerary

• Hotel Information

• Transportation Details

• Pickup Instructions

• Payment Summary

• Emergency Contact Information

Guests are requested to carefully review all booking documents upon receipt. Any discrepancies should be reported immediately to avoid inconvenience during travel.

9. Changes Requested by the Traveller

We understand that travel plans may change.

Requests to modify your confirmed booking may include:

• Travel dates

• Hotel category

• Number of travellers

• Pickup location

• Flight information

• Optional sightseeing

• Additional destinations

• Special requests

All requested modifications are subject to:

• Availability

• Supplier approval

• Operational feasibility

• Additional charges (if applicable)

Golden Triangle Journey will make every reasonable effort to accommodate requested changes; however, modifications cannot be guaranteed after confirmation.

Certain services booked through third-party suppliers may have their own amendment policies.

10. Changes by Golden Triangle Journey

Although we carefully plan every itinerary, there may be situations where changes become necessary due to circumstances beyond our reasonable control.

Examples include:

• Hotel overbooking

• Road closures

• Monument closures

• Government restrictions

• Weather conditions

• Local festivals

• Safety concerns

• Natural disasters

• Supplier operational issues

In such situations, we reserve the right to:

• Modify sightseeing schedules

• Rearrange itineraries

• Replace hotels with properties of the same category or equivalent standard

• Replace vehicles when necessary

• Modify activity timings

• Substitute experiences of similar value

Whenever practical, we will inform you in advance and minimize any disruption to your travel experience.

11. Hotel Accommodation Policy

Golden Triangle Journey works with carefully selected hotels and accommodation providers across India.

Hotel allocations are based on:

• Availability

• Package category

• Seasonal demand

• Customer preferences

• Destination

If a confirmed hotel becomes unavailable due to circumstances beyond our control, we reserve the right to provide accommodation in another hotel of the same category or an equivalent standard.

Hotel classifications may vary between destinations, and local standards may differ from those in your home country.

Early check-in and late check-out requests are always subject to hotel availability and may incur additional charges.

Any incidental expenses, including room service, laundry, minibar, telephone usage, spa treatments, or personal purchases, remain the responsibility of the traveller unless specifically included in the booking confirmation.

12. Transportation Services

Depending on the selected package, transportation may include:

• Private Sedan

• SUV

• Luxury Vehicle

• Tempo Traveller

• Airport Transfers

• Railway Transfers

• Intercity Transfers

Vehicle allocation depends on:

• Number of travellers

• Route

• Luggage requirements

• Road conditions

• Availability

Drivers are selected based on professionalism and local route knowledge.

Guests are expected to:

• Respect local traffic laws

• Follow driver instructions where safety is concerned

• Wear seat belts whenever available

• Avoid behaviour that may endanger passengers or drivers

Vehicle upgrades or changes requested by the traveller may be subject to additional charges.

13. Tour Guides

Golden Triangle Journey offers knowledgeable local guides to enhance your travel experience.

Guides may be:

• Government-approved

• Licensed local guides

• Destination specialists

• Multilingual guides (subject to availability)

Guide availability may vary depending on:

• Destination

• Language requested

• Season

• Local regulations

Requests for a different guide may be accommodated subject to availability and may involve additional charges.

Guests are expected to treat guides with courtesy and respect throughout the tour.

14. Child Policy

Children are welcome on many of our tours.

Pricing for children depends on factors including:

• Age

• Hotel policy

• Transportation requirements

• Included services

Children requiring:

• Separate beds

• Additional meals

• Extra seats

• Special arrangements

may incur additional charges.

Parents and guardians remain fully responsible for the safety, supervision, and conduct of children throughout the journey.

15. Passport, Visa & Travel Documents

Travellers are solely responsible for ensuring they possess:

• A valid passport

• Appropriate visas

• Entry permits

• Vaccination certificates (where required)

• Travel insurance documents

• Any other documentation required by immigration authorities

Golden Triangle Journey may provide general travel information; however, obtaining and maintaining valid travel documentation remains entirely the traveller's responsibility.

We shall not be liable for losses arising from denied boarding, visa refusals, expired passports, or incomplete travel documentation.

16. Travel Insurance

We strongly recommend that every traveller obtain comprehensive travel insurance before travelling to India.

Travel insurance should ideally include coverage for:

• Medical emergencies

• Hospitalisation

• Trip cancellation

• Trip interruption

• Lost baggage

• Flight delays

• Personal liability

• Emergency evacuation

• Passport loss

Golden Triangle Journey is not an insurance provider and is not responsible for claims made under third-party insurance policies.

17. Medical Conditions & Special Requirements

Travellers are responsible for informing us of any medical conditions, disabilities, allergies, dietary restrictions, or mobility requirements that may affect their travel experience.

Examples include:

• Heart conditions

• Diabetes

• Pregnancy

• Mobility limitations

• Food allergies

• Severe medical conditions

Providing this information in advance allows us to make reasonable arrangements wherever possible.

Failure to disclose relevant medical information may limit our ability to provide appropriate assistance during your journey.

18. Customer Responsibilities

To ensure a safe and enjoyable experience for everyone, travellers agree to:

• Provide accurate booking information.

• Respect local customs, traditions, and laws.

• Follow instructions provided by guides and drivers.

• Arrive at scheduled pickup points on time.

• Maintain respectful behaviour toward fellow travellers and staff.

• Refrain from illegal or dangerous activities during the tour.

• Pay outstanding balances according to the agreed schedule.

Golden Triangle Journey reserves the right to refuse or terminate services if a traveller's behaviour seriously affects the safety, comfort, or wellbeing of others.

Any costs arising from such behaviour shall remain the responsibility of the traveller.

19. Photography & Media Consent

During tours, photographs or videos may occasionally be taken for promotional purposes.

Golden Triangle Journey will only use photographs or videos featuring identifiable individuals after obtaining their written or verbal consent.

If you prefer not to appear in promotional materials, please inform your tour guide or contact us before or during your trip.

We respect your privacy and will honour reasonable requests regarding the use of your images.

20. Cancellation by the Traveller

We understand that travel plans may change. If you need to cancel your booking, please notify Golden Triangle Journey in writing by email as soon as possible.

The effective cancellation date will be the date on which we receive your written cancellation request.

Refunds, where applicable, will be processed according to the cancellation schedule outlined below.

Please note that third-party suppliers such as hotels, airlines, train operators, safari authorities, and attraction ticket providers may have their own cancellation policies, which may differ from ours.

21. Cancellation Charges

Unless otherwise agreed in writing, the following cancellation charges shall apply:

Cancellation Before Tour StartRefund EligibilityMore than 45 days100% refund of payments received, less applicable payment gateway, banking, and non-refundable supplier charges30–44 days75% refund15–29 days50% refundLess than 15 daysNo refund

Refund calculations are based on the total tour cost unless otherwise stated in your booking confirmation.

Special events, festival departures, wildlife safaris, luxury trains, peak-season bookings, charter services, and customized itineraries may be subject to different cancellation conditions, which will be communicated before confirmation.

22. No-Show Policy

A booking will be treated as a No-Show if the traveller:

• Fails to arrive on the scheduled tour date.

• Misses airport, railway, or hotel pickups without prior notice.

• Declines services after the tour has commenced.

• Is unable to travel due to missing travel documents.

• Is denied entry by immigration authorities.

No refunds will normally be available for No-Show situations.

23. Refund Policy

Where a refund is approved, Golden Triangle Journey will process the refund using the original payment method whenever possible.

Refund processing times depend upon:

• Banking institutions

• Payment gateway providers

• Currency conversion procedures

• International banking systems

Typical processing time ranges from 7 to 21 business days, although some international transactions may take longer.

Payment gateway charges, currency conversion fees, bank transfer charges, and any non-refundable supplier costs may be deducted where applicable.

24. Cancellation by Golden Triangle Journey

Although rare, Golden Triangle Journey reserves the right to cancel or modify a booking due to circumstances beyond our reasonable control.

Such situations may include:

• Government restrictions

• Natural disasters

• Political unrest

• Security concerns

• Health emergencies

• Supplier insolvency

• Force Majeure events

• Insufficient operational availability

Where practical, we will offer one of the following:

• Alternative travel dates

• Comparable tour arrangements

• Travel credit

• Refund of unused services, where applicable

Golden Triangle Journey shall not be responsible for indirect costs incurred by the traveller, including but not limited to airline tickets, visa expenses, travel insurance premiums, or personal travel arrangements not booked through us.

25. Force Majeure

Golden Triangle Journey shall not be liable for delays, interruptions, modifications, or cancellations resulting from events beyond our reasonable control.

Examples include:

• Natural disasters

• Floods

• Earthquakes

• Landslides

• Extreme weather

• Pandemics

• Epidemics

• War

• Terrorism

• Civil unrest

• Government regulations

• Border closures

• Transport strikes

• Road closures

• Flight cancellations

• Railway disruptions

• Utility failures

In such situations, we will make every reasonable effort to assist travellers in finding suitable alternatives; however, additional costs resulting from such events may remain the responsibility of the traveller.

26. Intellectual Property

All content published on the Golden Triangle Journey website, including but not limited to:

• Text

• Tour itineraries

• Images

• Videos

• Graphics

• Logos

• Icons

• Maps

• Website design

• Branding

• Documents

is the intellectual property of Golden Triangle Journey or its respective licensors unless otherwise stated.

No content may be copied, reproduced, republished, distributed, modified, or commercially exploited without prior written permission.

Unauthorized use of our intellectual property may result in legal action.

27. Website Usage

By accessing our website, you agree to use it responsibly and lawfully.

You agree not to:

• Attempt unauthorized access to our systems.

• Interfere with website security.

• Upload malicious software.

• Use automated tools to scrape website content.

• Impersonate another person.

• Submit false booking enquiries.

• Violate applicable laws.

We reserve the right to suspend or restrict access where misuse is identified.

28. Third-Party Services

Our website may integrate services provided by trusted third parties, including but not limited to:

• Razorpay

• PayPal

• Google Analytics

• Google Search Console

• Google Maps

• WhatsApp

• Supabase

• Hostinger

These third-party services operate independently and maintain their own terms, privacy policies, and operational standards.

Golden Triangle Journey is not responsible for the content, availability, or practices of third-party websites or services.

29. Limitation of Liability

To the fullest extent permitted by applicable law, Golden Triangle Journey shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or travel services.

Our liability shall be limited to the amount paid directly to Golden Triangle Journey for the specific booking giving rise to the claim, except where prohibited by law.

We shall not be responsible for losses resulting from:

• Flight delays or cancellations

• Visa refusals

• Lost or stolen personal belongings

• Traveller negligence

• Medical emergencies

• Acts or omissions of independent third-party suppliers

• Force Majeure events

• Circumstances beyond our reasonable control

Travellers are encouraged to obtain comprehensive travel insurance to protect against such risks.

30. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

If there is any conflict between these Terms & Conditions and our Privacy Policy regarding the processing of personal information, the Privacy Policy shall apply to matters relating specifically to privacy and data protection.

31. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms, your booking, or the services provided by Golden Triangle Journey shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India.

Before initiating legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions and mutual cooperation.

32. Complaints & Customer Support

At Golden Triangle Journey, we strive to deliver exceptional travel experiences. If you are dissatisfied with any aspect of our services, we encourage you to notify us as soon as possible so we can address your concerns promptly.

If an issue arises during your tour:

• Inform your tour guide or driver immediately.

• Contact our customer support team by phone or WhatsApp.

• Email us with complete details, photographs (if applicable), and your booking reference.

We are committed to reviewing every complaint fairly and working towards a satisfactory resolution.

33. Changes to These Terms & Conditions

Golden Triangle Journey reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes may be necessary due to:

• Legal requirements

• Government regulations

• Business operations

• New services

• Technology updates

• Industry best practices

The latest version will always be available on our website and will display the "Last Updated" date.

Continued use of our website or services after changes have been published constitutes acceptance of the revised Terms & Conditions.

34. Severability

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted, where possible, in a manner that most closely reflects the original intent while complying with applicable law.

35. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Refund Policy, Cancellation Policy, and any written booking confirmation issued by Golden Triangle Journey, constitute the complete agreement between you and Golden Triangle Journey regarding your booking and use of our services.

No verbal representations, promotional material, or prior communications shall override these Terms unless confirmed in writing by an authorized representative of Golden Triangle Journey.

36. Contact Information

If you have any questions regarding these Terms & Conditions or require assistance with your booking, please contact us.

Golden Triangle Journey

Address

Shivam Apartment, Gali No. 3

Sadh Nagar, Palam

New Delhi – 110045

India

Website

https://goldentrianglejourney.com

Email

hello@goldentrianglejourney.com

Phone

+91 9990170742

Our team will be happy to assist you with any questions regarding bookings, payments, travel planning, or these Terms & Conditions.

Frequently Asked Questions (FAQ)

When is my booking confirmed?

Your booking is confirmed only after your itinerary has been finalized, the required deposit has been received, and you receive written confirmation from Golden Triangle Journey.

How much deposit is required?

A standard 25% booking deposit is generally required to secure your reservation unless otherwise agreed in writing.

When do I pay the remaining balance?

The remaining balance is payable before hotel check-in, unless a different payment schedule has been confirmed in writing.

What payment methods do you accept?

We currently accept payments through:

• Razorpay

• PayPal

• Bank Transfer (where applicable)

Additional payment options may be introduced from time to time.

Can I modify my booking?

Yes. Changes such as travel dates, hotels, destinations, or traveller details may be requested after booking confirmation. All modifications are subject to availability and may involve additional costs.

What happens if my hotel is unavailable?

If your confirmed hotel becomes unavailable due to circumstances beyond our control, we will arrange accommodation in a hotel of the same category or an equivalent standard, subject to availability.

Do I need travel insurance?

Yes. We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, cancellations, delays, baggage loss, and other unforeseen events before travelling to India.

Who is responsible for visas and passports?

Travellers are solely responsible for obtaining valid passports, visas, permits, and any other travel documents required for entry into India or other destinations included in their itinerary.

Can I request a different guide or driver?

Yes. Requests for a different guide or driver will be considered subject to availability and may involve additional charges.

How can I cancel my booking?

Cancellation requests must be submitted in writing via email. Refund eligibility will be determined according to the Cancellation & Refund Policy applicable to your booking.

Thank You

Thank you for choosing Golden Triangle Journey.

We appreciate the trust you place in us to plan your journey through India. Our team is committed to providing exceptional service, authentic experiences, and memorable travel moments. We look forward to welcoming you and helping you discover the rich history, culture, and beauty of India with confidence and peace of mind.