Privacy Policy
Last Updated: 6 August 2026
Welcome to Golden Triangle Journey ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.
By accessing or using https://goldentrianglejourney.com, you agree to the practices described in this Privacy Policy.
1. Who We Are
Golden Triangle Journey
Shivam Apartment, Gali No. 3, Sadh Nagar, Palam
New Delhi โ 110045
India
๐ง Email: hello@goldentrianglejourney.com
๐ Phone: +91 9990170742
๐ Website: https://goldentrianglejourney.com
2. Information We Collect
Depending on the services you request, we may collect the following information.
Personal Information
Full Name
Email Address
Phone Number
WhatsApp Number
Country of Residence
Postal Address
Travel Information
Travel Dates
Number of Travellers
Destination Preferences
Hotel Preferences
Flight Details
Passport Information (only when required for bookings or permits)
Special Requests
Payment Information
When you make a payment, we may collect:
Booking Reference
Transaction Details
Deposit Amount
Payment Status
We do not store your credit card, debit card, UPI PIN, CVV, or banking passwords. Payments are securely processed through trusted third-party payment providers.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Prepare customized travel itineraries
Process bookings
Confirm reservations
Arrange hotels, transportation, and guides
Process deposits and payments
Provide customer support
Send booking confirmations
Send travel updates
Improve our website and services
Meet legal and regulatory obligations
4. Booking Process
Our booking process generally follows these steps:
Submit an enquiry or request a customized itinerary.
Receive a quotation from our travel specialists.
Confirm your booking by paying the required deposit.
Pay the remaining balance according to the agreed payment schedule, typically upon arrival in India unless otherwise specified.
5. Payment Processing
Payments may be processed through trusted third-party payment providers including:
Razorpay
PayPal
These providers manage payment processing securely under their own privacy and security policies.
Golden Triangle Journey does not store your complete payment card information.
6. Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Keep you signed in (where applicable)
Remember your preferences
Improve website performance
Analyse visitor behaviour
Measure website traffic
You may disable cookies through your browser settings; however, some website features may not function correctly.
7. Analytics
We use trusted analytics tools including:
Google Analytics
Google Search Console
These services help us understand website traffic, improve user experience, and optimise our services.
These providers may collect information such as:
Browser type
Device information
IP address
Pages visited
Time spent on pages
Referring websites
8. User Accounts
If you create an account with us, we may store:
Login credentials (securely encrypted where applicable)
Saved itineraries
Wishlist
Booking history
Profile information
You are responsible for maintaining the confidentiality of your account credentials.
9. Sharing Your Information
We never sell your personal information.
However, we may share necessary information with trusted service providers when required to deliver your travel services, including:
Hotels
Transportation providers
Licensed tour guides
Government authorities (where legally required)
Payment providers
Technology service providers supporting our website
Information is shared only to the extent necessary for providing the requested services.
10. International Visitors
Golden Triangle Journey welcomes travellers from around the world.
By using our services, you understand that your information may be processed and stored in India and other jurisdictions where our trusted service providers operate.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
12. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Where legally required, booking and financial records may be retained for up to 7 years.
If you request deletion of your personal information, we will delete or anonymise it unless we are legally required to retain certain records.
13. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent (where applicable)
Request a copy of your data
Object to certain processing activities
To exercise these rights, please contact us using the details provided below.
14. Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information directly from children under the age of 18 without the consent of a parent or legal guardian.
If you believe a child has provided us with personal information, please contact us so that appropriate action can be taken.
15. Third-Party Services
Our website may integrate or link to third-party services including:
Razorpay
PayPal
Google Analytics
Google Search Console
Google Maps
WhatsApp
Supabase
Hostinger
These services operate under their own privacy policies, and we encourage you to review them separately.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will always display the revised Last Updated date at the top of this page.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Golden Triangle Journey
๐ Shivam Apartment, Gali No. 3, Sadh Nagar, Palam, New Delhi โ 110045, India
๐ง hello@goldentrianglejourney.com
๐ +91 9990170742
Last updated: August 6, 2026