Privacy Policy

Last Updated: 6 August 2026

Welcome to Golden Triangle Journey ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

By accessing or using https://goldentrianglejourney.com, you agree to the practices described in this Privacy Policy.

1. Who We Are

Golden Triangle Journey

Shivam Apartment, Gali No. 3, Sadh Nagar, Palam
New Delhi โ€“ 110045
India

๐Ÿ“ง Email: hello@goldentrianglejourney.com

๐Ÿ“ž Phone: +91 9990170742

๐ŸŒ Website: https://goldentrianglejourney.com

2. Information We Collect

Depending on the services you request, we may collect the following information.

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • WhatsApp Number

  • Country of Residence

  • Postal Address

Travel Information

  • Travel Dates

  • Number of Travellers

  • Destination Preferences

  • Hotel Preferences

  • Flight Details

  • Passport Information (only when required for bookings or permits)

  • Special Requests

Payment Information

When you make a payment, we may collect:

  • Booking Reference

  • Transaction Details

  • Deposit Amount

  • Payment Status

We do not store your credit card, debit card, UPI PIN, CVV, or banking passwords. Payments are securely processed through trusted third-party payment providers.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare customized travel itineraries

  • Process bookings

  • Confirm reservations

  • Arrange hotels, transportation, and guides

  • Process deposits and payments

  • Provide customer support

  • Send booking confirmations

  • Send travel updates

  • Improve our website and services

  • Meet legal and regulatory obligations

4. Booking Process

Our booking process generally follows these steps:

  1. Submit an enquiry or request a customized itinerary.

  2. Receive a quotation from our travel specialists.

  3. Confirm your booking by paying the required deposit.

  4. Pay the remaining balance according to the agreed payment schedule, typically upon arrival in India unless otherwise specified.

5. Payment Processing

Payments may be processed through trusted third-party payment providers including:

  • Razorpay

  • PayPal

These providers manage payment processing securely under their own privacy and security policies.

Golden Triangle Journey does not store your complete payment card information.

6. Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep you signed in (where applicable)

  • Remember your preferences

  • Improve website performance

  • Analyse visitor behaviour

  • Measure website traffic

You may disable cookies through your browser settings; however, some website features may not function correctly.

7. Analytics

We use trusted analytics tools including:

  • Google Analytics

  • Google Search Console

These services help us understand website traffic, improve user experience, and optimise our services.

These providers may collect information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Time spent on pages

  • Referring websites

8. User Accounts

If you create an account with us, we may store:

  • Login credentials (securely encrypted where applicable)

  • Saved itineraries

  • Wishlist

  • Booking history

  • Profile information

You are responsible for maintaining the confidentiality of your account credentials.

9. Sharing Your Information

We never sell your personal information.

However, we may share necessary information with trusted service providers when required to deliver your travel services, including:

  • Hotels

  • Transportation providers

  • Licensed tour guides

  • Government authorities (where legally required)

  • Payment providers

  • Technology service providers supporting our website

Information is shared only to the extent necessary for providing the requested services.

10. International Visitors

Golden Triangle Journey welcomes travellers from around the world.

By using our services, you understand that your information may be processed and stored in India and other jurisdictions where our trusted service providers operate.

11. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

12. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Where legally required, booking and financial records may be retained for up to 7 years.

If you request deletion of your personal information, we will delete or anonymise it unless we are legally required to retain certain records.

13. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent (where applicable)

  • Request a copy of your data

  • Object to certain processing activities

To exercise these rights, please contact us using the details provided below.

14. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information directly from children under the age of 18 without the consent of a parent or legal guardian.

If you believe a child has provided us with personal information, please contact us so that appropriate action can be taken.

15. Third-Party Services

Our website may integrate or link to third-party services including:

  • Razorpay

  • PayPal

  • Google Analytics

  • Google Search Console

  • Google Maps

  • WhatsApp

  • Supabase

  • Hostinger

These services operate under their own privacy policies, and we encourage you to review them separately.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will always display the revised Last Updated date at the top of this page.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Golden Triangle Journey

๐Ÿ“ Shivam Apartment, Gali No. 3, Sadh Nagar, Palam, New Delhi โ€“ 110045, India

๐Ÿ“ง hello@goldentrianglejourney.com

๐Ÿ“ž +91 9990170742

๐ŸŒ https://goldentrianglejourney.com

Last updated: August 6, 2026